Specification of Competency Standards | HKQF

9. Laundry Services

QF Level

Code

Name

QF Level:

Level 1

Code:

110322L1

Name:

Operate calender for ironing works

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QF Level:

Level 1

Code:

110323L1

Name:

Operate dry-cleaning machine

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QF Level:

Level 1

Code:

110324L1

Name:

Operate dryer

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QF Level:

Level 1

Code:

110325L1

Name:

Operate form finisher for ironing works

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QF Level:

Level 1

Code:

110326L1

Name:

Operate tunnel finisher for ironing works

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QF Level:

Level 1

Code:

110327L1

Name:

Operate washing machine

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QF Level:

Level 1

Code:

110328L1

Name:

Perform folding works

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QF Level:

Level 2

Code:

105119L2

Name:

Perform retail sales system clearing

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QF Level:

Level 2

Code:

110312L2

Name:

Carry out hand-washing

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QF Level:

Level 2

Code:

110313L2

Name:

Carry out non-machine drying procedures

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QF Level:

Level 2

Code:

110314L2

Name:

Inspect results of cleaning and finishing

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QF Level:

Level 2

Code:

110315L2

Name:

Operate continuous batch washer

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QF Level:

Level 2

Code:

110316L2

Name:

Package and prepare items for storage and despatch

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QF Level:

Level 2

Code:

110317L2

Name:

Perform garment repair

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QF Level:

Level 2

Code:

110318L2

Name:

Perform simple garment alteration

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QF Level:

Level 2

Code:

110319L2

Name:

Pick and assemble items

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QF Level:

Level 2

Code:

110320L2

Name:

Prepare items for cleaning

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QF Level:

Level 2

Code:

110321L2

Name:

Receive and check items

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QF Level:

Level 2

Code:

110335L2

Name:

Apply the laundry retail sales system

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QF Level:

Level 2

Code:

110336L2

Name:

Collect customer feedback

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QF Level:

Level 2

Code:

110337L2

Name:

Handle order pickups

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QF Level:

Level 2

Code:

110338L2

Name:

Handle transaction payments

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QF Level:

Level 2

Code:

110339L2

Name:

Implement promotional activities

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QF Level:

Level 2

Code:

110340L2

Name:

Maintain workplace environment and facilities

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QF Level:

Level 3

Code:

110306L3

Name:

Apply continuous batch washing system

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QF Level:

Level 3

Code:

110307L3

Name:

Apply iron for ironing works

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QF Level:

Level 3

Code:

110308L3

Name:

Apply pressing machine for ironing works

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QF Level:

Level 3

Code:

110309L3

Name:

Classify items

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QF Level:

Level 3

Code:

110310L3

Name:

Perform complex garment alteration

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QF Level:

Level 3

Code:

110311L3

Name:

Perform stain removal

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QF Level:

Level 3

Code:

110329L3

Name:

Build and maintain customer relationships

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QF Level:

Level 3

Code:

110330L3

Name:

Implement laundry storage and organisation

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QF Level:

Level 3

Code:

110331L3

Name:

Implement workplace safety procedures

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QF Level:

Level 3

Code:

110332L3

Name:

Issue orders

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QF Level:

Level 3

Code:

110333L3

Name:

Process orders

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QF Level:

Level 3

Code:

110334L3

Name:

Provide support and advice to customers (including self-service laundry business)

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QF Level:

Level 3

Code:

110355L3

Name:

Implement facility maintenance

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QF Level:

Level 3

Code:

110356L3

Name:

Report laundry production progress

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QF Level:

Level 4

Code:

105055L4

Name:

Manage goods promotional activities

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QF Level:

Level 4

Code:

110303L4

Name:

Set laundry machine control system

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QF Level:

Level 4

Code:

110304L4

Name:

Identify cleaning and finishing processes required

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QF Level:

Level 4

Code:

110305L4

Name:

Identify stain removal methods

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QF Level:

Level 4

Code:

110352L4

Name:

Develop a laundry production schedule

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QF Level:

Level 4

Code:

110353L4

Name:

Handle customer complaints

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QF Level:

Level 4

Code:

110354L4

Name:

Monitor laundry production progress

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QF Level:

Level 4

Code:

110386L4

Name:

Establish effective communication with clients

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QF Level:

Level 5

Code:

110341L5

Name:

Control costs

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QF Level:

Level 5

Code:

110342L5

Name:

Develop budgets

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QF Level:

Level 5

Code:

110343L5

Name:

Establish occupational safety and health guidelines

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QF Level:

Level 5

Code:

110344L5

Name:

Formulate a facility maintenance plan

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QF Level:

Level 5

Code:

110345L5

Name:

Formulate a laundry production plan

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QF Level:

Level 5

Code:

110346L5

Name:

Formulate a safety plan

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QF Level:

Level 5

Code:

110347L5

Name:

Improve process efficiency

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QF Level:

Level 5

Code:

110348L5

Name:

Review laundry production performance

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QF Level:

Level 5

Code:

110349L5

Name:

Review sales performance

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QF Level:

Level 5

Code:

110350L5

Name:

Review service performance

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QF Level:

Level 5

Code:

110351L5

Name:

Solve problems (laundry services)

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QF Level:

Level 5

Code:

110357L5

Name:

Develop contracts

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QF Level:

Level 5

Code:

110358L5

Name:

Develop service proposals

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QF Level:

Level 5

Code:

110385L5

Name:

Identify clients' needs

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QF Level:

Level 5

Code:

110388L5

Name:

Coordinate between departments

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QF Level:

Level 6

Code:

110387L6

Name:

Develop business opportunities

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QF Level:

Level 7

No Item

Units of Competency (Fashion)