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6. Technology and Operations
QF Level ( 1234567 )
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6. Technology and Operations
QF Level
Code
Name
QF Level:
Level 1
No Item
QF Level:
Level 2
No Item
QF Level:
Level 3
Code:
106785L3
Name:
Execute corporate actions and related services dervied from clients' investment transactions
QF Level:
Level 3
Code:
106791L3
Name:
Conduct checking / verification of documents for client on-boarding
QF Level:
Level 4
Code:
106766L4
Name:
Provide training and facilitation on using IT applications and systems (for internal & external users)
QF Level:
Level 4
Code:
106773L4
Name:
Provide technical support and troubleshooting (e.g. help desk, incident management, problem management, field support)
QF Level:
Level 4
Code:
106779L4
Name:
Apply intelligence and database systems during daily work
QF Level:
Level 5
Code:
106751L5
Name:
Evaluate effectiveness of current IT architecture and introduce enhancement
QF Level:
Level 5
Code:
106752L5
Name:
Develop operation procedures for different IT hardware / software
QF Level:
Level 5
Code:
106754L5
Name:
Manage and maintain network and communications systems of the bank
QF Level:
Level 5
Code:
106756L5
Name:
Develop procedures and guidelines to safeguard security of IT systems
QF Level:
Level 5
Code:
106757L5
Name:
Conduct security risk assessment and audit of different IT systems and suggest mitigation strategies
QF Level:
Level 5
Code:
106759L5
Name:
Perform incident response management during encounter of security risk
QF Level:
Level 5
Code:
106762L5
Name:
Develop new IT systems (e.g. system integration, change management)
QF Level:
Level 5
Code:
106763L5
Name:
Oversee implementation of new IT systems (e.g. trial run, testing)
QF Level:
Level 5
Code:
106775L5
Name:
Design database system for different types of business intelligence
QF Level:
Level 5
Code:
106776L5
Name:
Develop data management plan for intelligence / database systems
QF Level:
Level 5
Code:
106777L5
Name:
Develop customized programs to suit the needs of users (e.g. data analysis, report format)
QF Level:
Level 5
Code:
106778L5
Name:
Oversee / manage the operations of intelligence / database systems
QF Level:
Level 6
Code:
106750L6
Name:
Formulate the overall IT architecture and infrastructure design of the bank
QF Level:
Level 6
Code:
106761L6
Name:
Develop IT application policy to cater the needs of the bank (e.g. software, interface, network)
QF Level:
Level 6
Code:
106768L6
Name:
Develop policies in IT operations and support services (e.g. help desk, problem management, service level, incident management)
QF Level:
Level 6
Code:
106774L6
Name:
Develop policies on daily operations of intelligence / database systems
QF Level:
Level 7
No Item
Note:
- The SCSs have been moderated by the Hong Kong Council for Accreditation of Academic and Vocational Qualifications (HKCAAVQ) to ensure consistency of QF level across industries.
- The contents of all SCSs will be updated regularly.
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