Units of Competency (Retail)

Implement hygiene procedures

Implement procedures for the sale of age restricted goods

Perform the procedures for store inventory control

Perform retail sales system clearing

Replenish shelves

Pack goods

Handle goods delivery

Handle goods return

Commit to the work of the retail team

Prevent theft

Handle damageable goods

Process orders

Handle cash and credit card transaction payment

Implement work safety guidelines

Keep the retail environment clean and tidy

Implement store design plan

Implement shop security procedures

Deploy staff

Implement first aid procedures

Identify and watch suspicious customers

Set up goods classification

Implement preventive measures against loss of goods

Use the retail sales system

Manage store facilities and repairs

Implement commodity display

Manage and maintain workplace

Provide well-maintained security environment at stores

Implement crisis management plan

Manage franchise operations

Manage the termination of franchise

Manage the retail team

Implement risk management of retail store

Inspect the product loss prevention measures

Manage the financial resources of the retail store

Monitor repair services

Manage retail store inventory

Mange store displays

Manage the subordinate's work performance

Develop risk management strategies

Draw up store and window design plans

Establish occupational health and safety guidelines for staff

Formulate the operating procedures of the retail sales system

Formulate a property management plan

Manage store renovation

Formulate a retail store risk management plan

Inspect store location specifications

Formulate franchise strategies

Formulate product loss prevention policy