Using selected units of competency (UoCs) which correspond with a job role in the industry, an SCS-based Training Package outlines the essential elements for a learning programme, offering for reference the contents of learning, assessment guidelines, as well as supporting and reference materials.
Retail ITAC has developed 3 sets of SCS-based training packages to encourage enterprises and education and training providers to developcourses more closely aligned with the needs of industry.
Customer Service (Level 3) (Chinese version only)
Sales and Marketing (Level 3) (Chinese version only)
Store operation (Level 4) (Chinese version only)
