Advanced Options:
3. Sales & Marketing and Customer Services
QF Level ( 1234567 )
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3. Sales & Marketing and Customer Services
QF Level
Code
Name
QF Level:
Level 2
Code:
LOCUSM203A
Name:
Use communication skills to make discussions related to logistics issues
QF Level:
Level 2
Code:
LOCUSM210A
Name:
Present and explain to customers the logistics services offered
QF Level:
Level 2
Code:
LOCUSM214A
Name:
Use simple Putonghua for business communication with customers
QF Level:
Level 2
Code:
LOCUSM215A
Name:
Use simple English for business communication with customers
QF Level:
Level 2
Code:
LOSGCN202A
Name:
Understand different areas of sea freight operations
QF Level:
Level 3
Code:
LOCUSM312A
Name:
Handle and review customer's opinions and complaints about service quality
QF Level:
Level 3
Code:
LOCUSM313A
Name:
Use complicated English for business communication with customers
QF Level:
Level 3
Code:
LOCUSM314A
Name:
Use complicated Putonghua for business communication with customers
QF Level:
Level 3
Code:
LOSGCN301A
Name:
Understand sea transport safety organizations and their codes
QF Level:
Level 4
Code:
LOCUSM401A
Name:
Formulate an overall strategy for participating in industry conferences in the logistics industry
QF Level:
Level 4
Code:
LOCUSM404A
Name:
Assess the overall marketing plan and performance indices
QF Level:
Level 4
Code:
LOCUSM405A
Name:
Analyze current market situation and trend of the logistics industry
QF Level:
Level 5
Code:
LOCUSM501A
Name:
Assess the demand for the services of the logistics industry and formulate sales budgets
QF Level:
Level 5
Code:
LOCUSM503A
Name:
Plan business development strategies and explore new markets
QF Level:
Level 6
No Item
QF Level:
Level 7
No Item
Note:
- The SCSs have been moderated by the Hong Kong Council for Accreditation of Academic and Vocational Qualifications (HKCAAVQ) to ensure consistency of QF level across industries.
- The contents of all SCSs will be updated regularly.
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