Specification of Competency Standards | HKQF

3. Sales and Merchandising

QF Level

Code

Name

QF Level:

Level 1

No Item

QF Level:

Level 2

Code:

105172L2

Name:

Update customers with latest company news

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QF Level:

Level 3

Code:

105198L3

Name:

Provide customer service

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QF Level:

Level 3

Code:

105199L3

Name:

Review shipping and payment terms in international trade

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QF Level:

Level 3

Code:

105200L3

Name:

Evaluate on the use of export credit insurance

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QF Level:

Level 3

Code:

105201L3

Name:

Review insurance policy in international trade

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QF Level:

Level 3

Code:

105202L3

Name:

Display products and samples

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QF Level:

Level 3

Code:

105203L3

Name:

Issue product design briefs

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QF Level:

Level 3

Code:

105204L3

Name:

Prepare proposals on product design projects

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QF Level:

Level 3

Code:

105205L3

Name:

Develop product specification and product sample

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QF Level:

Level 3

Code:

105206L3

Name:

Produce quality control reports

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QF Level:

Level 3

Code:

105207L3

Name:

Perform selling of products

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QF Level:

Level 3

Code:

105208L3

Name:

Develop sales plans

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QF Level:

Level 4

Code:

105249L4

Name:

Develop relationship with customers

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QF Level:

Level 4

Code:

105250L4

Name:

Manage customer service

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QF Level:

Level 4

Code:

105251L4

Name:

Handle complaints on product and service quality

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QF Level:

Level 4

Code:

105252L4

Name:

Review quality of customer service

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QF Level:

Level 4

Code:

105253L4

Name:

Implement marketing strategies

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QF Level:

Level 4

Code:

105254L4

Name:

Develop marketing plans

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QF Level:

Level 4

Code:

105255L4

Name:

Implement marketing plans

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QF Level:

Level 4

Code:

105256L4

Name:

Design marketing channels

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QF Level:

Level 4

Code:

105257L4

Name:

Manage distribution channels

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QF Level:

Level 4

Code:

105258L4

Name:

Use of brand-building tools

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QF Level:

Level 4

Code:

105259L4

Name:

Select export facilities and services

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QF Level:

Level 4

Code:

105260L4

Name:

Select import facilities and services

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QF Level:

Level 4

Code:

105261L4

Name:

Formulate plan for exhibitions

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QF Level:

Level 4

Code:

105262L4

Name:

Develop and implement promotion plans

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QF Level:

Level 4

Code:

105263L4

Name:

Conduct product presentation

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QF Level:

Level 4

Code:

105264L4

Name:

Develop product knowledge

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QF Level:

Level 4

Code:

105265L4

Name:

Assess product performance

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QF Level:

Level 4

Code:

105266L4

Name:

Provide recommendations to enhance or develop products

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QF Level:

Level 4

Code:

105267L4

Name:

Formulate product development plans

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QF Level:

Level 4

Code:

105268L4

Name:

Undertake design duties

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QF Level:

Level 4

Code:

105269L4

Name:

Determine market acceptance

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QF Level:

Level 4

Code:

105270L4

Name:

Co-ordinate manufacturing and design

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QF Level:

Level 4

Code:

105271L4

Name:

Apply and comply with intellectual property

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QF Level:

Level 4

Code:

105272L4

Name:

Enhance the appearance and structure of products

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QF Level:

Level 4

Code:

105273L4

Name:

Formulate production plans

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QF Level:

Level 4

Code:

105274L4

Name:

Manage production

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QF Level:

Level 4

Code:

105275L4

Name:

Manage product claim and rejection

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QF Level:

Level 4

Code:

105276L4

Name:

Implement product recalls

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QF Level:

Level 4

Code:

105277L4

Name:

Formulate sales estimates of products

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QF Level:

Level 4

Code:

105278L4

Name:

Manage sales teams

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QF Level:

Level 4

Code:

105279L4

Name:

Train sales teams

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QF Level:

Level 4

Code:

105280L4

Name:

Prepare contracts

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QF Level:

Level 4

Code:

105281L4

Name:

Monitor contracts

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QF Level:

Level 4

Code:

105282L4

Name:

Renew, terminate, and conclude contracts

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QF Level:

Level 4

Code:

105283L4

Name:

Formulate procurement plans

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QF Level:

Level 4

Code:

105284L4

Name:

Develop relationships with suppliers

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QF Level:

Level 5

Code:

105316L5

Name:

Conduct marketing research

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QF Level:

Level 5

Code:

105317L5

Name:

Formulate marketing strategies

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QF Level:

Level 5

Code:

105318L5

Name:

Make branding decisions

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QF Level:

Level 5

Code:

105319L5

Name:

Select brand extension strategies

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QF Level:

Level 5

Code:

105320L5

Name:

Develop products

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QF Level:

Level 5

Code:

105321L5

Name:

Conduct contract negotiation

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QF Level:

Level 5

Code:

105322L5

Name:

Establish policies and procurement procedures

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QF Level:

Level 5

Code:

105323L5

Name:

Evaluate suppliers

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QF Level:

Level 5

Code:

105324L5

Name:

Formulate purchasing strategies

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QF Level:

Level 6

Code:

105348L6

Name:

Formulate strategies for product development

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QF Level:

Level 7

No Item

Units of Competency (Import & Export)