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5. Common Competency
QF Level ( 1234567 )
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5. Common Competency
QF Level
Code
Name
QF Level:
Level 1
Code:
108783L1
Name:
Draw up procedure of housekeeping in motor vehicle environments
QF Level:
Level 1
Code:
108784L1
Name:
Carry out maintenance procedure in service workshops
QF Level:
Level 1
Code:
108785L1
Name:
Transport vehicles
QF Level:
Level 1
Code:
108800L1
Name:
Identify typical dangerous chemicals and understand their characteristics
QF Level:
Level 1
Code:
108801L1
Name:
Apply the laws and regulations and management system of environmental protection
QF Level:
Level 2
Code:
108786L2
Name:
Carry out maintenance work for the equipment inside the operating places
QF Level:
Level 2
Code:
108793L2
Name:
Attend to Customers
QF Level:
Level 2
Code:
108802L2
Name:
Carry out the operation guidelines on occupational safety and health
QF Level:
Level 2
Code:
108813L2
Name:
Maintain Working Relationships in the Motor Vehicle Environment
QF Level:
Level 3
Code:
108769L3
Name:
Judge the legitimacy of vehicle usage under laws and regulations (transport, environmental protection and road safety)
QF Level:
Level 3
Code:
108787L3
Name:
Control vehicle servicing workflow
QF Level:
Level 3
Code:
108788L3
Name:
Handle general accidents at work
QF Level:
Level 3
Code:
108794L3
Name:
Manage customer relationship
QF Level:
Level 3
Code:
108803L3
Name:
Handle typical dangerous chemicals, pollutants and waste
QF Level:
Level 3
Code:
108804L3
Name:
Fulfil the requirements on environmental protection (electrical and mechanical servicing)
QF Level:
Level 3
Code:
108805L3
Name:
Fulfil the requirements on environmental protection (vehicle body servicing)
QF Level:
Level 3
Code:
108814L3
Name:
Conduct demonstration of technical skills
QF Level:
Level 4
Code:
108770L4
Name:
Promote the culture of quality management in elementary level staffs
QF Level:
Level 4
Code:
108771L4
Name:
Coordinate and implement quality management systems
QF Level:
Level 4
Code:
108772L4
Name:
Monitor the quality of servicing work
QF Level:
Level 4
Code:
108773L4
Name:
Conduct preliminary analysis on procedural deficiencies
QF Level:
Level 4
Code:
108789L4
Name:
Establish procedures for parking, flow control and security of vehicles
QF Level:
Level 4
Code:
108790L4
Name:
Investigate typical accidents at work
QF Level:
Level 4
Code:
108795L4
Name:
Manage customer services
QF Level:
Level 4
Code:
108796L4
Name:
Handle customers’ complaints
QF Level:
Level 4
Code:
108806L4
Name:
Monitor occupational safety and health systems
QF Level:
Level 4
Code:
108807L4
Name:
Monitor and manage environmental protection operations
QF Level:
Level 4
Code:
108808L4
Name:
Formulate management procedure for dangerous chemicals, pollutants and waste
QF Level:
Level 5
Code:
108774L5
Name:
Compile report on quality issues
QF Level:
Level 5
Code:
108775L5
Name:
Conduct quality audit
QF Level:
Level 5
Code:
108776L5
Name:
Design quality management courses
QF Level:
Level 5
Code:
108777L5
Name:
Implement the ISO quality management standard
QF Level:
Level 5
Code:
108778L5
Name:
Implement the quality management standard specified by the vehicle manufacturer
QF Level:
Level 5
Code:
108779L5
Name:
Implement quality management training courses
QF Level:
Level 5
Code:
108780L5
Name:
Formulate plans to enhance staff awareness on quality management
QF Level:
Level 5
Code:
108791L5
Name:
Establish equipment management system
QF Level:
Level 5
Code:
108792L5
Name:
Establish management system for servicing workshops
QF Level:
Level 5
Code:
108797L5
Name:
Formulate customer services plan
QF Level:
Level 5
Code:
108809L5
Name:
Establish occupational safety and health management system
QF Level:
Level 5
Code:
108810L5
Name:
Establish environmental protection management system
QF Level:
Level 6
Code:
108781L6
Name:
Formulate quality management policy
QF Level:
Level 6
Code:
108782L6
Name:
Implement total quality management strategy
QF Level:
Level 6
Code:
108798L6
Name:
Formulate customer service management strategy
QF Level:
Level 6
Code:
108799L6
Name:
Formulate customer relation management strategy
QF Level:
Level 6
Code:
108811L6
Name:
Formulate comprehensive occupational safety and health policy for the enterprise
QF Level:
Level 6
Code:
108812L6
Name:
Formulate comprehensive environmental protection policy for the enterprise
QF Level:
Level 7
No Item
Note:
  • The SCSs have been moderated by the Hong Kong Council for Accreditation of Academic and Vocational Qualifications (HKCAAVQ) to ensure consistency of QF level across industries.
  • The contents of all SCSs will be updated regularly.
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