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1. General Enterprise Banking Service Delivery
QF Level ( 1234567 )
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1. General Enterprise Banking Service Delivery
QF Level
Code
Name
QF Level:
Level 1
No Item
QF Level:
Level 2
No Item
QF Level:
Level 3
Code:
109165L3
Name:
Provide collection and delivery services of banking items
QF Level:
Level 3
Code:
109167L3
Name:
Provide services related to interbank account transactions
QF Level:
Level 3
Code:
109171L3
Name:
Process operational procedures of the applications of general loan products and credit related services
QF Level:
Level 3
Code:
109175L3
Name:
Process applications of investment and insurance services
QF Level:
Level 3
Code:
109189L3
Name:
Provide account services over the counter in business centers
QF Level:
Level 4
Code:
109160L4
Name:
Manage and monitor the daily service delivery of business centers
QF Level:
Level 4
Code:
109183L4
Name:
Provide trade protection / marine cargo insurance services
QF Level:
Level 4
Code:
109187L4
Name:
Promote enterprise banking products and services in business centers
QF Level:
Level 5
Code:
109157L5
Name:
Develop service delivery policies, procedures and guidelines for respective products and channels
QF Level:
Level 5
Code:
109158L5
Name:
Manage and monitor the service delivery performance for respective products and channels
QF Level:
Level 5
Code:
109159L5
Name:
Review the service delivery performance for respective products and channels and make recommendations for improvement
QF Level:
Level 5
Code:
109161L5
Name:
Provide consultative advice and solutions on delivery of cash management services
QF Level:
Level 5
Code:
109169L5
Name:
Provide consultative advice and solutions on delivery of general loan products and credit related services
QF Level:
Level 5
Code:
109172L5
Name:
Provide consultative advice and solutions on delivery of investment and insurance services
QF Level:
Level 5
Code:
109173L5
Name:
Develop service protocol of wealth management products offered by external vendors
QF Level:
Level 5
Code:
109176L5
Name:
Provide consultative advice and solutions on delivery of trade finance related services
QF Level:
Level 5
Code:
109184L5
Name:
Provide consultative advice and solutions on delivery of foreign exchange and money market related services
QF Level:
Level 5
Code:
109186L5
Name:
Provide consultative advice and solutions on delivery of account services
QF Level:
Level 6
Code:
109156L6
Name:
Formulate service delivery strategies for enterprise banking
QF Level:
Level 7
No Item
Note:
- The SCSs have been moderated by the Hong Kong Council for Accreditation of Academic and Vocational Qualifications (HKCAAVQ) to ensure consistency of QF level across industries.
- The contents of all SCSs will be updated regularly.
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