Advanced Options:
7. Operational Support & Services
QF Level
Code
Name
QF Level:
Level 2
Code:
105459L2
Name:
Apply Chinese writing skills to support service delivery
QF Level:
Level 2
Code:
105460L2
Name:
Apply English writing skills to support service delivery
QF Level:
Level 2
Code:
105462L2
Name:
Maintain up-to-date customer records to support daily operations
QF Level:
Level 3
No Item
QF Level:
Level 4
Code:
105523L4
Name:
Provide user support for insurance computerized systems
QF Level:
Level 5
Code:
105529L5
Name:
Plan and manage continuing professional development (CPD) training
QF Level:
Level 5
Code:
105599L5
Name:
Support business units in organizing and implement staff training
QF Level:
Level 5
Code:
105602L5
Name:
Develop computerized systems to support business functions
Note:
- The SCSs have been moderated by the Hong Kong Council for Accreditation of Academic and Vocational Qualifications (HKCAAVQ) to ensure consistency of QF level across industries.
- The contents of all SCSs will be updated regularly.
Copyright:
- All the Specification of Competency Standards (SCS) for industries and other related materials contained in this website are protected by copyright, which is owned by the Government of the Hong Kong Special Administrative Region.
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- Save the above permitted use, any other use (including without limitation any reproduction, adaptation, distribution, dissemination or making available to the public) of the SCSs is strictly prohibited.