Advanced Options:
1. Core Skills
QF Level ( 1234567 )
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1. Core Skills
QF Level
Code
Name
QF Level:
Level 1
Code:
107860L1
Name:
Perform next level escalation
QF Level:
Level 1
Code:
107861L1
Name:
Understand the System Development Life Cycle for technical support
QF Level:
Level 1
Code:
107862L1
Name:
Understand the principle of troubleshooting
QF Level:
Level 1
Code:
107863L1
Name:
Understand the principle of data security
QF Level:
Level 1
Code:
107864L1
Name:
Understand the principle of data protection
QF Level:
Level 1
Code:
107865L1
Name:
Understand professional ethics and conducts
QF Level:
Level 2
Code:
107866L2
Name:
Keep user/client informed of status of work
QF Level:
Level 2
Code:
107867L2
Name:
Provide support to users
QF Level:
Level 2
Code:
107868L2
Name:
Work with service providers/vendors/developers
QF Level:
Level 2
Code:
107869L2
Name:
Comply with anti-bribery law and adopt a high standard of integrity in the operation and procurement of ICT products and services
QF Level:
Level 3
Code:
107870L3
Name:
Provide support for handling professional ethics and conducts issues
QF Level:
Level 3
Code:
107871L3
Name:
Implement "clean" business practices, good controls and integrity management
QF Level:
Level 4
No Item
QF Level:
Level 5
No Item
QF Level:
Level 6
No Item
QF Level:
Level 7
No Item
Note:
  • The SCSs have been moderated by the Hong Kong Council for Accreditation of Academic and Vocational Qualifications (HKCAAVQ) to ensure consistency of QF level across industries.
  • The contents of all SCSs will be updated regularly.
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