A) Progression Pathways for Frontline Practitioners and related job functions(for reference only)
Expand Outbound Agent contentClose Outbound Agent content
Branch Manager
Branch Supervisor
Tour Escort
Branch Manager
Branch Supervisor
Travel Consultant
Click here to download the VQP for Outbound Agent.
Expand Corporate Agent contentClose Corporate Agent content
Manager - Corporate
Supervisor - Corporate
Corporate Sales Executive
Manager - Corporate
Supervisor - Corporate
Corporate Travel Consultant
Click here to download the VQP for Corporate Agent.
Expand Online Travel Agent (OTA) contentClose Online Travel Agent (OTA) content
Manager - Customer Service
Supervisor - Customer Service
Customer Service Executive
Click here to download the VQP for Online Travel Agent (OTA).
Expand Inbound Agent contentClose Inbound Agent content
Manager
Supervisor
Tour Guide
Manager
Supervisor
Coordinator
Click here to download the VQP for Inbound Agent.
B) Progression Pathways for Support Staff and related job functions(for reference only)
Expand Operation Department contentClose Operation Department content
Manager - Operations
Supervisor - Operations
Coordinator
Click here to download the VQP for Operation Department.
Expand Ticketing Department contentClose Ticketing Department content
Manager - Ticketing
Supervisor - Ticketing
Ticketing Operator
Click here to download the VQP for Ticketing Department.
Expand Product Development Department contentClose Product Development Department content
Manager - Product Development
Supervisor - Product Development
Executive - Product Development
Click here to download the VQP for Product Development Department.
Expand Marketing Department contentClose Marketing Department content
Manager - Marketing
Supervisor - Marketing
Executive - Marketing
Click here to download the VQP for Marketing Department.
