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8. Operations management and administrative support
QF Level ( 1234567 )
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8. Operations management and administrative support
QF Level
Code
Name
QF Level:
Level 1
Code:
110770L1
Name:
Abide by professional ethics
QF Level:
Level 2
No Item
QF Level:
Level 3
Code:
110759L3
Name:
Implement payment standards
QF Level:
Level 3
Code:
110762L3
Name:
Perform human resources functions
QF Level:
Level 3
Code:
110763L3
Name:
Implement an employee training plan
QF Level:
Level 3
Code:
110766L3
Name:
Oversee the daily operations of a branch store
QF Level:
Level 4
Code:
110755L4
Name:
Master and apply the latest management and leadership skills
QF Level:
Level 4
Code:
110756L4
Name:
Implement operational management policies
QF Level:
Level 4
Code:
110771L4
Name:
Enhance the staff's compliance awareness
QF Level:
Level 4
Code:
110772L4
Name:
Monitor the behaviour of subordinates to ensure the professionalism of employees
QF Level:
Level 4
Code:
110773L4
Name:
Conduct management in accordance with travel industry regulations
QF Level:
Level 4
Code:
110774L4
Name:
Handle non-compliance cases
QF Level:
Level 5
Code:
110757L5
Name:
Develop operational management policies
QF Level:
Level 5
Code:
110760L5
Name:
Set up and improve financial arrangements
QF Level:
Level 5
Code:
110764L5
Name:
Develop a human resource development strategy
QF Level:
Level 5
Code:
110767L5
Name:
Plan the site selection and layout of a branch store
QF Level:
Level 5
Code:
110768L5
Name:
Supervise and manage the daily operations of branch stores
QF Level:
Level 5
Code:
110775L5
Name:
Formulate compliance policies
QF Level:
Level 5
Code:
110776L5
Name:
Collect operational performance data regularly from different departments
QF Level:
Level 5
Code:
110777L5
Name:
Develop sustainable operational plans based on performance data
QF Level:
Level 6
Code:
110758L6
Name:
Review operational efficiency
QF Level:
Level 6
Code:
110761L6
Name:
Review financial policies
QF Level:
Level 6
Code:
110765L6
Name:
Review the human resources policy
QF Level:
Level 6
Code:
110769L6
Name:
Review branch store operations and propose improvement plans
QF Level:
Level 7
No Item
Note:
  • The SCSs have been moderated by the Hong Kong Council for Accreditation of Academic and Vocational Qualifications (HKCAAVQ) to ensure consistency of QF level across industries.
  • The contents of all SCSs will be updated regularly.
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