Industry Consultation on Specification of Competency Standards for Banking Industry - Retail Banking

2017-03-15

Industry Consultation on Specification of Competency Standards for Banking Industry - Retail Banking

The draft Specification of Comppetency Standards (SCS) for Banking Industry - Retail Banking (Version 2) is now ready for industry consultation. The consultation starts from 15 March to 30 April 2017. The Banking Industry Training Advisory Committee will conduct a consultation session on 20 April 2017. The full version of the draft SCS can be downloaded from this website. 

  1. Draft SCS for Banking Industry - Retail Banking (Version 2)

- Full version download

Summary of Changes

- The SCS consists of 321 Units of Competency (UoCs) which are categorised into 10 functional areas at various QF levels as follows: 

Functional Area

QF Level

Total

1

2

3

4

5

6

7

1

Retail Banking Service Delivery

0

0

11

16

12

1

0

40

2

Retail Banking Operations and Support

0

0

5

7

11

4

0

27

3

Credit Management

0

0

3

7

11

3

0

24

4

Compliance and Risk Management

0

0

2

2

17

7

0

28

5

Technology Management

0

0

1

9

19

3

0

32

6

Product Development and Brand Marketing

0

0

0

11

24

7

1

43

7

Quality Management

0

0

0

3

12

1

0

16

8

Sales and Relationship Management

0

0

2

16

14

4

0

36

9

Strategic Business Development and General Management

0

0

3

10

25

9

2

49

10

Other Core Generic Competences

0

0

0

9

14

2

1

26

 

0

0

27

90

159

41

4

321

- Consultation Questionnaire
   PDF version
   Online version

  1. Consultation session (Conduct in Cantonese)

Date: 20 April 2017 (Thursday)
Time: 10:00am - 12:30 pm
Venue: Auditorium, G/F, East Wing, Central Governement Offices, 2 Tim Mei Avenue, Tamar, Hong Kong
Enrollment form